Help & FAQs

We offer a wide range of clothing including casual wear, formal wear, activewear, outerwear, and accessories for men, women, and children.

Our clothing comes in a variety of sizes, from XS to XXL, including petite and plus sizes. Please refer to our size guide for more detailed information on measurements.

  • Care instructions are provided on the product page and on the garment’s label. Generally, we recommend following the washing and drying instructions to maintain the quality and longevity of your clothing.

We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it within 30 days of receiving the order for a full refund or exchange. The items must be unworn and in their original condition.

To return an item, please visit our returns page and follow the instructions. You will need your order number and the email address used for the purchase. Once your return is processed, you will receive a confirmation email.

We accept various payment methods, including credit/debit cards both Visa and Mastercard

You can reach our customer service team via email at info@houseoffashion.co.za. 

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